Privacy Policy

Effective Date: 21/02/2025

1. Introduction North West Plumbing & Gas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect We may collect the following types of information:

Personal Information: Name, email address, phone number, and address when you contact us or request a service.
Billing Information: Payment details when you make a purchase.
Technical Data: IP address, browser type, and other relevant details when you visit our website.

3. How We Use Your Information We use the collected information to:

Provide and manage our plumbing and gas services.
Process payments and invoices.
Respond to inquiries and customer service requests.
Improve our website and services.
Comply with legal obligations.

4. Sharing Your Information We do not sell or rent your personal information. We may share your information with:

Trusted third-party service providers who assist in delivering our services (e.g., payment processors, IT support).
Legal authorities if required by law

5. Data Security We implement appropriate security measures to protect your personal information. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Request a copy of the information we hold about you.

7. Cookies and Tracking Our website may use cookies to enhance your browsing experience. You can modify your browser settings to disable cookies if preferred.

8. Changes to This Privacy Policy We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at:

North West Plumbing & Gas
ben.northwestpg@gmail.com

027 467 3428

Auckland, New Zealand